Activation Issues

Desktop Version

Right-click the Seer icon in your system tray, select Register, and paste your license key into the pop-up window. If the length matches, the software will automatically identify the licensing model and activate.

Currently, the Desktop version supports two licensing models:

Device-Based Licensing (New Default)

All license keys sold in the future will use the device-based licensing model.

• How to Activate: Paste your license key into the registration window. Once activated, the interface will display your current device binding status (e.g., 1/3, meaning 1 out of 3 devices is registered).
• Deactivation (Changing Devices):
  • If you need to change computers, upgrade major hardware components (e.g., motherboard, CPU—must be done prior to the upgrade), or decommission an old device, please open the Register window on the original computer and click the Deactivate button.
  • Upon successful deactivation, the server will release that device slot, allowing you to activate on another device.
  • Note: Deactivation uses the encrypted device identifiers backed up locally during activation. Thus, even if you make minor hardware adjustments in the meantime, you can still deactivate successfully.
  • Due to the offline design (activation and deactivation require an active internet connection, but offline use is supported once activated), deactivation must be performed on the original device.

Count-Based Licensing (Legacy Compatibility)

• The count-based licensing model will no longer be sold after v4.5.0, but we maintain full compatibility for existing license holders.
• Legacy license keys remain valid permanently.
• Under this model, the license key is limited to 10 activations. Activating on a new computer or after a system reinstall will consume one activation, and the remaining count will be displayed each time you activate.

Microsoft Store Version

Due to the running mechanism of Microsoft Store apps, the current known limitations are as follows:

1. "Open/Save" dialogs cannot respond
2. On a small number of PCs due to system settings or other reasons, Seer may fail to save configuration files (currently, this can be resolved by manually moving the configuration file to the Seer folder under Documents)
3. The program may exit automatically when the system wakes up from sleep
4. Updates are released 2 to 7 days later than the Desktop version
5. Unable to replace the executable file
   • Sometimes I encounter critical running issues that only appear on a few PCs. I can make emergency fixes and resolve them by replacing the exe file before the release, which ensures the program is usable and provides test feedback.
6. I have no control over Microsoft Store licenses. Requests such as deactivation, license cancellation, or removing devices cannot be completed
7. Unable to roll back versions

The usage rights of purchased software are bound to your Microsoft account. If you reinstall your system or switch devices, you can redownload and use Seer using the same Microsoft account. Trial, licensing control, payment, and software updates are all managed by the Microsoft Store.